Privacy Policy

Privacy Policy

Effective Date: 1/1/2026

Black Falcon Digital (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

By using this website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Email address
• Phone number
• Business name
• Project details
• Service address
• Billing information (if applicable)

B. Contractor / Installer Information

If applying to join our installer network, we may collect:

• Business details
• Licensing information
• Insurance documentation
• Tax identification information
• Work history

C. Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data

2. How We Use Information

We use collected information to:

• Respond to inquiries and provide quotes
• Schedule and manage installations
• Process payments
• Improve our website and services
• Communicate updates, promotions, or service notices
• Vet and manage installer network applicants
• Maintain security and prevent fraud

We do not sell personal information to third parties.

3. Sharing of Information

We may share information with:

• Certified installers assigned to your project
• Payment processors
• Technology service providers
• Legal authorities if required by law

Information is only shared as necessary to provide services or comply with legal obligations.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Support marketing efforts

You may disable cookies through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure.

6. Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal data
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

7. Data Retention

We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Black Falcon Digital LLC

blackfalcondigitalusa@gmail.com

(562)905-1551 

West Hollywood, California 

Nationwide Service